เนื้อหา

Session 1

• Tips in Writing Business Emails
 - Writing a meaningful subject line
 - Keeping the message focused and readable
 - Using appropriate language
 - Showing respect and restraint
 - Distinguishing between formal and informal situations
 - Proofreading
• Choosing the best approach
 - Transmitting positive, negative and persuasive messages
• Discussion & Exercises

Session 2

• Writing Routine Business Emails
 - Showing good wills
 - Making announcements
 - Requests and replies
 - Complaints and Adjustments
• Discussion & Individual Practice

Learning Methodology

Lecture on email writing techniques
Demonstrations of written examples
Editing and error-correction of written assignment
Individual work

คุณสมบัติของผู้เข้าอบรม

All Level